FAQ'S

I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password.

Why do I see a charge from Blackbaud or Mercy Health Foundation on my statement?
Heat It To Beat It is managed by Mercy Health Foundation. When a credit card charge is first processed it passes through Blackbaud as the payment processor. The processing is secure and Blackbaud does not retain any contact information.

How do I register for the Heat It To Beat It 2023 online?
Go to the register here button and complete the form. You will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt.

Who do I contact if I need help with the website?
If you need website assistance email heatit@mdmercy.com with the details of the help you need, or call Jacqui Jones at (410) 332-9873.

Is my information secure?
Yes. Blackbaud (our payment processing partner) has made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so that your data is securely stored.

What is the long website address for that I received in my confirmation receipt?
This website address will take you to your personal donation page. This address link is automatically included in any emails that are sent through the email center in event headquarters after you have logged into the website. You can also copy and paste this link into any other form of email.

Can friends and family make a donation to a Walker by going through the main website?
Yes. On the home page of the website, friends and family can locate a Walker by clicking on the "Donate" button. By typing in the name of the Walker, they will be directed to the Walker's personalized pledge page.

How does Mercy Health Foundation utilize the contributions?
All of your donations support peritoneal carcinomatosis and HIPEC research, awareness, and education led by Dr. Armando Sardi. To get more information on how Mercy Health Foundation uses contributions, please go to the Research and Awareness tab, email emcdonne@mdmercy.com, or call (410) 332-9874.

Why is the "Search for a Participant or Team" not finding a Walker that I know has registered?
You must type in the first name or last name of the Walker or Runner exactly how it is spelled. It is not case sensitive.

How can I see who has donated to me?
Go to the Log-in section on the site. Use the Username and Password that you received when you registered for the event. You can then view your Donor list and the amounts that have been donated.

All of my Donors are not showing up on the scroll mechanism. Why?
As your Donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.

Will Blackbaud put my name on various mailing lists?
Blackbaud collects and maintains only personal information that is voluntarily submitted to us for the purpose of processing registrations and donations. Blackbaud does not use any of this information, nor does it sell the information. Mercy Health Foundation does retain your name for possible future fundraising mailings and events, but never sells our mailing list.

What is peritoneal carcinomatosis?
Peritoneal carcinomatosis is a complex presentation of advanced abdominal cancers, in which the cancer has spread throughout the abdominal cavity. Peritoneal carcinomatosis can originate from cancers of the colon, stomach, appendix, ovary, fallopian tube, and uterus, as well as primary peritoneal and peritoneal mesothelioma.

What is cytoreductive surgery?
Cytoreductive surgery (CRS) is the physical removal of tumor by surgery. The goal of the surgery is to remove as much tumor as possible. Evidence exists that removing all visible tumor offers the best possibility for long-term survival.

What is HIPEC?
HIPEC stands for hyperthermic intraperitoneal chemotherapy and is used to treat peritoneal carcinomatosis. After all tumors are surgically removed from the abdominal cavity, heated chemotherapy is circulated throughout the abdomen to kill any residual microscopic cancer cells.

Why is supporting HIPEC research important?
HIPEC is still considered a relatively new treatment and many physicians remain unfamiliar with the treatment itself and which patients are considered HIPEC candidates. This ultimately leads to inappropriate treatments and delays in care. In many cancers, cytoreductive surgery with HIPEC has been shown to be more effective than surgery alone or standard systemic chemotherapy. For many patients, HIPEC is their only chance at long-term survival. It is our mission to advance this life-saving procedure and educate other providers to increase early referrals and improve survival.

How can I support HITBI and Dr. Sardi’s research and mission?
You can join the movement by donating, forming a team, joining the planning committee, or volunteering. If you have other talents or connections that you would like to contribute, please contact Erin McDonnell at emcdonne@mdmercy.com. We are always looking for patients and their family and friends to help us out!